Memphis International Airport Notes

December 2007

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Groundbreaking for New Air Traffic
Control Tower

In January, the Federal Aviation Administration (FAA) will break ground for a new Air Traffic Control Tower and Facility at Memphis International Airport. Due to significant air traffic growth over the past 30 years, combined with traffic density and complexity continuing to increase at Memphis International, the existing control tower must be replaced to meet the activity demands and working-space needs. The current tower was commissioned in 1977… more »


Memphis International Airport


 

Roadway Improvements Are Finished

Passengers traveling to the Airport this holiday season can enjoy a smooth, construction-free drive around the Airport as the roadway project is now complete. For the last year, visitors to Memphis International Airport have patiently followed the frequently changing directional signs as we restructured the Inbound Roadway System.

The new inbound roadway has three lanes and eliminates a traffic signal and intersection, making the trip to the terminal more convenient for immediate passenger drop-off and pick-up. The new signage makes driving around the Airport easier. All signs leading towards the terminal are blue, while all signs leading away from the terminal are green. New electronic LED message signs have been installed on the bottom of the blue and green directional signs. Once these signs are operational they will provide up-to-date parking and roadway conditions and security information.




 

Belz Museum of Asian and Judaic Art Loans Art to Airport

Travelers can now experience some of the beauty and mystery of Asian and Judaic art at Memphis International Airport. In October, the Belz Museum of Asian and Judaic Art loaned 20 pieces from the Belz Collection to the Airport Authority. The exhibit will be displayed for six months… more »




 

SimpliFLY your Holidays

Happy Holidays! The holiday season is a very busy time at the Memphis International Airport. The extra activity at the airport can be confusing for inexperienced travelers. To help you make a smooth take-off this year, check out the Transportation Security Administration's SimpliFLY holiday travel program which provides passengers with travel tips to help you fly through the check-in and security process… more »




 

Bob Martin Retiring as Vice President of Operations

Bob Martin is retiring after working at Memphis International Airport for 30 years. For the last 18 years, he has served as Vice President of Operations for the Memphis-Shelby County Airport Authority… more »


Bob Martin

Bob Martin

 

Northwest Focused on Improving Customer Service

Northwest Airline has launched an innovative new customer service training program amongst its staff members. The goal of the new program is to improve the Airline's image with its customers.

In order to improve employee morale and in turn the customer experience, Northwest is trying to create a better environment for Northwest's employees. A particular focus has been given to improving communication and cooperation across the departments and making sure employees feel valued.

This month, Northwest will hold a seminar for its first group of workers. The seminar will provide employees with the opportunity to share their opinions and ideas about customer service with peers and executives. Any employee with direct contact with passengers will be required to participate. A total of 14,000 employees will go through the training program.




 

2007 Annual Report Available Later This Month

It has been yet another busy year for Memphis International Airport. Our Annual Report highlights some of the activity over the last year including information on the Airport's economic impact, cargo leadership, Tennessee Air National Guard updates, our carriers, the Memphis experience at the airport, general aviation, and the awards and recognition given to the Airport over the last 12 months.

Copies of the Annual Report can be downloaded later this month from http://www.memphisairport.org/reports.htm. If you would like to receive a printed copy of the Annual Report, please email annualreport@mscaa.com.





 

December Luncheon


The cutline goes here.
 

Airport Statistics Highlights

 

October 2007

October 2006

Year-to-date 2007

Year-to-date 2006

Total Passengers

916,339

894,225

7,233,154

7,315,798

Total Cargo Handled (lbs)

756,590,332

725,776,199

5,620,022,860

5,316,743,131

Total Aircraft Operations

32,600

33,596

249,826

257,225

For the full statistical report on Memphis International Airport, click here.

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Memphis International Airport · 2491 Winchester Road, Suite 113 · Memphis, TN 38116-3856
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