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Memphis International Unveils Plan to Modernize Facility

The Memphis-Shelby County Airport Authority has announced plans for modernizing the B concourse and consolidating operations at the Memphis International Airport.

The multi-year, multi-phased plan includes consolidating airline and food, beverage and retail concessions into the B Concourse; and improvements such as additional moving walkways, wider corridors, larger boarding areas, higher ceilings and increased natural lighting. The project includes the removal of the south ends of the A and C Concourses to allow for unobstructed access by aircraft to the entire B Concourse. The entire project will take an estimated 5-7 years to complete.

“We have begun the process of reinventing the Memphis Airport,” said Airport President and Chief Executive Officer Scott Brockman. “Part of that reinvention involves consolidating operations so we can better serve our passengers, airlines, concessionaires and employees. More importantly, we’re going to modernize the B Concourse, giving our passengers more room to move, better lighting and more convenience.” more »

Board 2-Floor Plan FINAL

Therapy Dogs Give Warm, Fuzzy Feelings to Memphis Passengers

Three teams from the West Tennessee Therapy Dogs organization are working as volunteers at Memphis International Airport bringing comfort, affection and smiles to passengers.

The dogs escorted by their handlers welcome petting, paw shakes and even hugs as they walk through the airport meeting and greeting passengers. The friendly canines wear brightly colored vests with the words “I’m a therapy dog; Please pet me,” to let passengers know their attention is appreciated.

Airport President and Chief Executive Officer Scott Brockman said the dogs help provide an enjoyable experience. “We want our passengers to have a ‘Positively MEMorable’ travel experience at Memphis International, and the Therapy Dogs are certainly adding to that. Our travelers have been very enthusiastic about the program. These friendly dogs are an easy way to put a smile on their face and help them relax a little before their flight.” more »

Pictured left to right are all three teams, Pete Friedman with Tessa an English Cream Golden Retriever, JoAnne Fusco with Boss also an English Cream Golden Retriever, and Anne Weiss with Teva, a Coton de Tulear which is a new rare breed of dog.

Pictured left to right are all three teams, Pete Friedman with Tessa an English Cream Golden Retriever, JoAnne Fusco with Boss also an English Cream Golden Retriever, and Anne Weiss with Teva, a Coton de Tulear which is a new rare breed of dog.

Southwest Airlines Adding Second Baltimore Flight This Summer

Southwest Airlines has announced that it is adding an additional non-stop flight between Memphis and Baltimore-Washington International Airport (BWI) in its summer schedule, which begins in June 2014. In August 2013, Southwest subsidiary AirTran introduced nonstop service to BWI. Southwest officially began its service in Memphis on November 3, taking over all AirTran flight operations. Southwest also provides nonstop service to Chicago Midway, Orlando, Houston Hobby and Tampa. more »

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Two Memphis-Shelby County Airport Authority Board Members Resign

After long and distinguished tenures serving as volunteer Board of Commissioner members for the Memphis-Shelby County Airport Authority, John Stokes and Ruby Wharton are stepping down from the board. Stokes resigned in January and Wharton will complete her service on February 28.

“We are very grateful for their dedicated and loyal service to this Board, our stakeholders, and the community these many years,” said airport President and CEO, Scott Brockman. “Providing strategic direction for such a vital part of our community as Memphis International is an important role, and each of these individuals filled it well. They will be missed.” more »

John W. Stokes

John W. Stokes

Water Bottle Refill Stations beyond Security Checkpoint Offer Passenger Convenience

Memphis International has added an eco-friendly amenity that makes it easier for passengers to stay hydrated on their flight. Three water bottle refill stations let passengers take some of Memphis’ pure, refreshing, and tasteful Artesian water with them.

The refill stations offer a welcome addition for passengers since they are not allowed to carry liquids through the security checkpoint. Now passengers can carry an empty water bottle thru security and then refill it at one of three locations before their flight. The units are specially designed for this purpose, so there is no need to tilt the bottle and refill from the drinking fountain.

The stations are located by gates A25, B1 and C10. One station alone has helped eliminate waste from more than 6,500 disposable plastic bottles since it was installed.

Michelle Guthrie, a student at the University of Memphis, conveniently fills her bottle across from her gate at C10 before boarding her flight.

Michelle Guthrie, a student at the University of Memphis, conveniently fills her bottle across from her gate at C10 before boarding her flight.

Free Baggage Carts Get MEMorable Makeover

200 baggage carts provided free to the public at Memphis International have received a makeover using art from past exhibitions held at the Airport featuring local area high school students.

“Memphis International is one of only a few airports that provide baggage carts for free,” said Richard White, vice president of properties and business development for the airport. “We wanted to improve the look of the carts and thought the students’ art was a great way to do just that. It’s very colorful, attractive and presents some distinct things that make Memphis memorable.”

The original works of art from Memphis, Its Music, Sights & Sounds, the airport’s annual art exhibition are displayed in the terminal’s passenger walkways.

The free carts are available in Baggage Claim and in the Ground Transportation Center near the elevators.

Jack Uren, Paint/Sign Shop Supervisor at Memphis International shows the carts that his team improved with local art.

Jack Uren, Paint/Sign Shop Supervisor at Memphis International shows the carts that his team improved with local art.

Airport Statistics Highlights

December 2013 December 2012 Year-to-Date 2013 Year-to-Date 2012
Total Passengers 305,303 418,413 4,598,186 6,753,186
Total Cargo Handled (lbs) 798,223,667 771,883,905 9,124,147,586 8,855,559,128
Total Aircraft Operations 19,031 20,827 233,404 271,127

For the full statistical report on Memphis International Airport, click here.