Please take a minute and give us your comments about the service you received while visiting our airport.  Your suggestions will help us to better serve your needs in the future.

Please check the appropriate level of satisfaction.

  Excellent  Good Average  Fair Poor
Terminal Facilities          
Signage and directions
Walking distance to gates 
Overall ease of finding gate
Baggage Delivery     
Restroom availability
Restroom cleanliness
Overall Cleanliness/Appearance of Terminal
Parking Facilities          
Signage and directions    
Availability of space
Convenience/Access
Parking Fees
Cashier Courtesy/Service
Restaurants & Fast Food          
Appearance of Personnel
Courtesy/Service
Food Quality 
Cleanliness
Selection/Variety
Prices 
Checkpoint Security          
Length of Time to Process
Courtesy/Appearance
Gift Shops/Newsstands          
Appearance 
Quality/Variety of products
Courtesy of personnel
Ground Transportation          
Signage and directions
Airport shuttle buses
Taxis/Limousines 
Timeliness
Comfort/Cleanliness
Driver Courtesy

Customer Satisfaction

Overall Rating of Airport                        Exceeds your                        Meets your                Does not meet
Facilities/Services                                  expectations                        expectations               your expectations

(Check one)                                                                                                                    

Help Us Understand Your Answers

Please provide the following information:

Airline your were traveling with:    Gates used i.e.(A17,B20) 

Travel plans were effected by: 

 

Date of visit:             Time of visit: 

What is the primary purpose of your trip?  (Please check only one)

If other, explain: 

Are you at Memphis International today because:

  Your trip begins today?
  Your trip ends today?
  You're catching a connecting flight?
  You're picking up or dropping off a passenger?

Additional Comments

Optional, but appreciated

May we contact you? 

Your information will help us contact you.

Name: 
Address: 
City: 
State: 
Zip: 
Country: 
Phone: 
Email:    (Required for response)